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Horizon seeks and gets the best people with a commitment to make them even better. Our recruitment process is designed to give insights on an individual’s potential and match it to existing profiles. We have refined this over time to enable us pick the best fit of skills with a short turnaround time.

Horizon Contact Centers employs modern recruitment practices based on best practices. The entire process is carried out in a transparent manner with all activities being logged and tracked through our portal.

We have thus built a powerful database of available skills set from potential candidates.

Some of the steps involved include:

  • Designing a job profile
  • Sourcing for candidates
  • Matching individuals profiles and short listing
  • Selection process through screening and interviewing
  • Pre-confirmation process

We take our applicants interest very seriously and have designed the process to include a simulation of the real work environment to reduce job-fit conflict and increase their understanding of our expectations as an organization that prides in excellence.

Our clients are assured of a speedy and reliable process while applicants get exposed to how we work and how best they would apply their skills. This is further accentuated by our internal policy to develop talent and give priority to Horizon’s staff under our career development programs. Whether you are an entry level applicant or an experienced professional, you can find out more about how you can work at Horizon by clicking here 










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