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    Horizon brings in-depth experience in travel contact center services with clients globally. We provide business process outsourcing (BPO) solutions that increase cost savings, generate revenue and improve customer satisfaction.

    Horizon’s call center outsourcing programs meet your commercial objectives within this cost- sensitive market.

    Common customer support types include:

    • Reservations
    • Ticketing
    • Rentals
    • Loyalty program management
    • Shipping and tracking
    • Agent-assist trip planning calls.

     

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