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    Horizon provides manufacturing call center outsourcing services that result in improved customer satisfaction. This brings higher customer retention rates and an increase in the return on your customer investment. Often the lower price trumps loyalty. Horizon understands that increasing revenue and providing quality customer service are top priorities for manufacturers. We offer:
    • Product support
    • Customer Support
    • Warranty call management
    • Product recall management
    • Financing or lease administration
    • Dealer locator calls.

     

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